TERMS & CONDITIONS

The following information applies to all residences listed on this site, unless otherwise indicated. 

CHECK IN/OUT TIMES

To allow for the house to be thoroughly cleaned before the next arriving customers, we ask that our guests check-in at or later than 5:00 PM on the day of arrival and check-out at or earlier than 10:00 AM on the date of departure.

CLEANING ON DEPARTURE

One-time optional cleaning fee of $200.00 CAD paid upon arrival for stays of any number of nights or occupants for immediate departure. Should the property be sufficiently clean upon departure , a partial or full rebate of the cleaning fee may apply.

PAYMENT

PAYMENT FOR THE RENTAL PERIOD IS DUE IN FULL 10 BUSINESS DAYS BEFORE THE SCHEDULED ARRIVAL DATE.

Please note that your reservation deposit will convert into a damage deposit when the full accommodation fee has been received. The damage deposit will be returned to you after departure upon confirmation that no damage has occurred during your stay.

 Reservation/ Damage Deposit

A deposit of 40% of the rental amount to be paid by e-transfer is required to remove the reservation dates from the availability listings.  Until the deposit payment is made and received the reservation dates remain open.

CANCELLATION POLICY

For cancellation 90 or more days prior to arrival, all payments are refunded.

PETS/SMOKING POLICY

All residences have a strict no smoking, no pets policy.

OTHER

Parking is available and free for all residences listed. Wi-Fi, telephone and laundry use  are available at all properties and are included in the rent.

Nelson Vacation Rentals; Waterfront, All-Season